Identifying the right technology:
A VCDO can help businesses identify the right technology to enhance and support their operations. This includes assessing the potential of new technologies and identifying the risks associated with their adoption. A VCDO can also help businesses evaluate vendor offerings and negotiate contracts, ensuring that technology investments are aligned with the business’ goals and budget.
Building digital capabilities:
A key responsibility of a VCDO is to build the digital capabilities of a business. This includes identifying gaps in the organisation’s skillset, and developing training programs to build capacity in-house. The VCDO can also work with external partners to ensure that the business is leveraging external expertise and technologies to their full potential.
Developing new digital products:
A VCDO can help businesses develop new digital products and services that meet the needs of modern consumers. This includes conducting research to understand customers’ preferences and developing product roadmaps to ensure the business is focused on delivering value to its customers. The VCDO can also oversee the development of prototypes and work closely with product teams to ensure successful launch and adoption strategies.
Providing ongoing guidance and support:
Digital transformation is an ongoing process that requires ongoing guidance and support. A VCDO can provide this ongoing support, helping to identify potential issues and proactively addressing them to ensure the success of the digital strategy. This includes monitoring the performance of the digital products or services, analysing data to inform decision-making, and providing guidance as the business evolves.
